Directors' Choice

Directors' Choice is the only award-winning answering service serving funeral professionals exclusively.  We serve more than 1000 funeral homes across North America, and our First Call Experts answer over 80,000 first calls a year, worth more than half a billion dollars in funeral home revenue.

With Directors’ Choice, you can discover the advantages of using big business technology, without sacrificing small business charm. Directors’ Choice is the only answering service that offers you the best of both worlds.

We can protect your business by ensuring that every caller is greeted with the same, delicate care that your own front-line representatives offer.

• 100% LIVE service – NEVER any recorded greetings
• Multiple awards in customer care and employee satisfaction
• Caring voices combined with industry knowledge
• Death-care industry exclusivity
• 24/7 tenured supervisor support
• Accent-neutral operators
• FREE trial period

We also recognized the importance of offering the latest in technology, including multiple mobile options and 100% transparency.

• Customized set-up
• All calls recorded and accessible immediately
• Extensive on-line features
• Exclusive mobile applications for iPhone, Android and Blackberry
• Email and text messaging options
• HMIS integration